Frequently Asked Questions
Everything you need to know about bringing Harmony into your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes 7-14 business days via our specialized white-glove carriers.
Do you offer international shipping?
Currently, Harmony ships exclusively within the continental United States and Canada to ensure the highest quality of handling and delivery for our home goods.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture pieces are final sale.
Are your wooden products sustainably sourced?
Yes, sustainability is at the core of Harmony. We partner with FSC-certified suppliers to ensure all timber used in our collections is harvested responsibly.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking link. You can also monitor your delivery progress directly through your Harmony account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger furniture purchases, we also offer flexible financing options through Affirm.